【Flippa】Operation Manual
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  • 【Flippa】Operation Manual

    Adding a new event

    • Step 1
    • Step 2
    • Step 3
    • Step 4

    How to Operate

    • Event List
    • Event TOP
    • List of applicants(Automatic)
    • List of applicants (manual)
    • Survey Form
    • App Activation Deadline Settings
    • Event Information (Changes)
    • Reservation Form
    • Reservation Form (Changes)
    • E-Ticket (Changes)
    • Email Editing
    • Event Reservation Period Settings
    • About Email Delivery

    Functional details

    • Event duplication
    • Credit card payment
    • Convenience store payment
    • Bank transfer settlement
    • Cash settlement
    • QR Ticket
    • Inventory Management
    • Paid ticket settings
    • Ticket issuance method (Manual issuance)
    • Free Ticket Settings
    • Lottery Event
    • Seat reservation
    • Postage
    • VIP Reception
    • Video Streaming
    • Name Tag Printing
    • Reservation Cancellation

    Reception app​

    • Reception App
    • Screen Structure
    • Reception Procedure
    • Cash Reception
    • VIP Reception (App)

    Dedicated Server

    • Service Overview
    • Dedicated Server Fees

    Troubleshooting

    • When making a reservation
    • At reception

    Orthers

    • Action environment
    • Personal information protection
    • Terms
    • Contact Information

    Basic Overview

    • What is Flippa?
    • About ticket issuing method
    • System usage fee
    • Settlement Methods for Sales Proceeds
    • Account Information
    • Reservation form
    • Management after reservations begin

    ■ Basic Overview

    • What is Flippa?
    • About ticket issuing method
    • System usage fee
    • Settlement Methods for Sales Proceeds
    • Account Information
    • Reservation form
    • Management after reservations begin

    ■ Adding a new event

    • Step 1
    • Step 2
    • Step 3
    • Step 4

    ■ How to Operate

    • Event List
    • Event TOP
    • List of applicants(Automatic)
    • List of applicants (manual)
    • Survey Form
    • App Activation Deadline Settings
    • Event Information (Changes)
    • Reservation Form
    • Reservation Form (Changes)
    • E-Ticket (Changes)
    • Email Editing
    • Event Reservation Period Settings
    • About Email Delivery

    ■ Functional details

    • Event duplication
    • Credit card payment
    • Convenience store payment
    • Bank transfer settlement
    • Cash settlement
    • QR Ticket
    • Inventory Management
    • Paid ticket settings
    • Ticket issuance method (Manual issuance)
    • Free Ticket Settings
    • Lottery Event
    • Seat reservation
    • Postage
    • VIP Reception
    • Video Streaming
    • Name Tag Printing
    • Reservation Cancellation

    ■ Reception app​

    • Reception App
    • Screen Structure
    • Reception Procedure
    • Cash Reception
    • VIP Reception (App)

    ■ Dedicated Server

    • Service Overview
    • Dedicated Server Fees

    ■ Troubleshooting

    • When making a reservation
    • At reception

    ■ Orthers

    • Action environment
    • Personal information protection
    • Terms
    • Contact Information

    Ticket issuance method (Manual issuance)

    Menu name: Event List > Applicant List

    Flippa’s electronic tickets are sent as QR ticket images attached to an email. Applicants can use the tickets without needing any app or software. The dedicated reception smartphone app scans the electronic ticket displayed on the smartphone screen or printouts.

    The timing of ticket issuance varies depending on the issuance method and payment method, and all tickets are attached to the “Application Complete” email.

    * With automatic ticket issuance, all tickets are automatically issued, but with manual issuance, tickets can be issued through the organizer’s manual operation.

    Ticket Issuance Method & Auto-reply Email

    ❶ Applicant List

    Flow for applicants in manual ticket issuance

    1. Submit after filling out the reservation form.
    2. Receive the “Application Confirmation” email.
    3. Receive the winning email. (The email title is set by the organizer and sent at their preferred timing.)
    4. Select payment method.
    5. Receive an email based on the chosen payment method.
    6. Make payment according to the selected payment method.
    7. Receive the “Payment Complete” email.
    8. Receive the “Application Complete” email with the attached ticket.

    [Important] Steps 3 “Winning Email Sent” and 8 “Payment Complete Email” in manual issuance are sent during “Ticket Issuance Process” and must be executed by the organizer.

    ❷ Bulk Ticket Issuance

    Tickets will only be issued for “Completed Payments” and “First-time Issuance” up to the execution point when the button is pressed. Once issued, tickets will not be reissued. To reissue, tickets can only be reissued from the date and time of issuance for each applicant in the list.

    ❸ Ticket Issuance

    New ticket issuance or reissuance is possible individually. It can be used together with “Bulk Ticket Issuance.”

    ❹ Save Tickets

    Regardless of “Need Ticket Issuance” or “No Ticket Issuance,” tickets for all applicants can be saved to your local PC.

    Flippa Operation Manual Flippa | フリッパ