Problem: The attendee does not have a ticket.
Solution: You can reissue the ticket from the applicant list screen.
Applicant List (Automatic Ticket Issuance)
Applicant List (Manual Ticket Issuance)
Issuance Method ← This links to the manual issuance section, but the reissuance process is the same for both automatic and manual.
Problem: The event is not showing in the app.
Solution: The app launch deadline setting is required.
Problem: The app has frozen.
Solution:
- Close the app and restart it.
- If that doesn’t work, restart your smartphone.
- If the issue persists, delete the app and reinstall it.