【Flippa】Operation Manual
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  • 【Flippa】Operation Manual

    Adding a new event

    • Step 1
    • Step 2
    • Step 3
    • Step 4

    How to Operate

    • Event List
    • Event TOP
    • List of applicants(Automatic)
    • List of applicants (manual)
    • Survey Form
    • App Activation Deadline Settings
    • Event Information (Changes)
    • Reservation Form
    • Reservation Form (Changes)
    • E-Ticket (Changes)
    • Email Editing
    • Event Reservation Period Settings
    • About Email Delivery

    Functional details

    • Event duplication
    • Credit card payment
    • Convenience store payment
    • Bank transfer settlement
    • Cash settlement
    • QR Ticket
    • Inventory Management
    • Paid ticket settings
    • Ticket issuance method (Manual issuance)
    • Free Ticket Settings
    • Lottery Event
    • Seat reservation
    • Postage
    • VIP Reception
    • Video Streaming
    • Name Tag Printing
    • Reservation Cancellation

    Reception app​

    • Reception App
    • Screen Structure
    • Reception Procedure
    • Cash Reception
    • VIP Reception (App)

    Dedicated Server

    • Service Overview
    • Dedicated Server Fees

    Troubleshooting

    • When making a reservation
    • At reception

    Orthers

    • Action environment
    • Personal information protection
    • Terms
    • Contact Information

    Basic Overview

    • What is Flippa?
    • About ticket issuing method
    • System usage fee
    • Settlement Methods for Sales Proceeds
    • Account Information
    • Reservation form
    • Management after reservations begin

    ■ Basic Overview

    • What is Flippa?
    • About ticket issuing method
    • System usage fee
    • Settlement Methods for Sales Proceeds
    • Account Information
    • Reservation form
    • Management after reservations begin

    ■ Adding a new event

    • Step 1
    • Step 2
    • Step 3
    • Step 4

    ■ How to Operate

    • Event List
    • Event TOP
    • List of applicants(Automatic)
    • List of applicants (manual)
    • Survey Form
    • App Activation Deadline Settings
    • Event Information (Changes)
    • Reservation Form
    • Reservation Form (Changes)
    • E-Ticket (Changes)
    • Email Editing
    • Event Reservation Period Settings
    • About Email Delivery

    ■ Functional details

    • Event duplication
    • Credit card payment
    • Convenience store payment
    • Bank transfer settlement
    • Cash settlement
    • QR Ticket
    • Inventory Management
    • Paid ticket settings
    • Ticket issuance method (Manual issuance)
    • Free Ticket Settings
    • Lottery Event
    • Seat reservation
    • Postage
    • VIP Reception
    • Video Streaming
    • Name Tag Printing
    • Reservation Cancellation

    ■ Reception app​

    • Reception App
    • Screen Structure
    • Reception Procedure
    • Cash Reception
    • VIP Reception (App)

    ■ Dedicated Server

    • Service Overview
    • Dedicated Server Fees

    ■ Troubleshooting

    • When making a reservation
    • At reception

    ■ Orthers

    • Action environment
    • Personal information protection
    • Terms
    • Contact Information

    When making a reservation


    Problem: Not receiving confirmation or completion emails after submitting the reservation form.

    Tickets are attached to the application completion email, which is sent after the payment is completed. If the email is not received, the ticket cannot be obtained.

    Solution:
    If the email address is incorrect, the email will be marked as “Undelivered“ in the management screen. You can check this under:
    Management Screen → Applicant List → Undelivered Emails.

    If you are using a free email address or a mobile phone email address, the application completion email may not be delivered. Before applying, please make sure to check the following settings and ensure that you can receive emails from the domain 【flippa.jp】:
    【Spam email settings】【Reception rejection settings】【Domain-specific reception settings】.

    Applicant List (Automatic Ticket Issuance)
    Applicant List (Manual Ticket Issuance)

    iMode:https://www.docomo.ne.jp/info/spam_mail/imode/domain/
    au:https://www.au.com/support/service/mobile/trouble/mail/email/filter/detail/domain/
    Soft Bank:https://www.softbank.jp/mobile/support/mail/antispam/email-i/white/

    Before Payment Completion: Edit the email address in the applicant list screen and reissue the ticket.
    After Payment Completion: Go to the applicant list screen → Save the ticket → Send it individually via email software.


    Problem: Payment deadline has passed.

    Solution: For convenience store payments and bank transfers, a payment deadline is set. If the payment is not made by the deadline, the application becomes invalid. You can reapply, but if there is a “purchase limit per person”, reapplying with the same email address is not allowed.

    Flippa Operation Manual Flippa | フリッパ